A predictable IT agreement
makes budgeting simple.
Managed IT Services, IT Help Desk, Cybersecurity, Security Awareness Training, Remote and On-Site Support
Managed Services Plans
Contact us for questions about pricing.
Included Not Included ✖️
ALPHA | BRAVO | |
---|---|---|
Technology Consulting Services |
✖️ |
|
Remote Support |
✖️ |
|
Onsite Support |
✖️ |
|
After-Hours Support |
✖️ |
|
Emergency |
30 minutes or less |
As Available |
Emergency |
Same Calendar Day |
As Available |
ALPHA | BRAVO | |
---|---|---|
Weekly Tech Tips |
||
Technology Business Reviews |
||
Monthly Executive Summary Report |
||
Documentation Portal |
||
Ticketing Portal |
||
Client Relationship Manager |
✖️ |
|
Quarterly Security Assessments |
✖️ |
ALPHA | BRAVO | |
---|---|---|
24/7/365 Proactive Monitoring & Alerting Desktops |
||
24/7/365 Proactive Monitoring & Alerting Servers |
||
Security Updates & Patch Management |
||
Scheduled Preventative Maintenance |
✖️ |
|
Automatic Escalation & Resolution of Alerts |
✖️ |
ALPHA | BRAVO | |
---|---|---|
Daily Monitoring of Data Backup |
||
Desktop Daily File Level Off-Site Backup (Cloud) |
Includes 500 GB (then $50/TB/month) |
Includes 500 GB (then $50/TB/month) |
Server Daily Bare Metal Level Off-Site Backup (Cloud) |
Includes 500 GB (then $50/TB/month) |
Includes 500 GB (then $50/TB/month) |
Disaster Recovery Solution (Server) |
✖️ |
✖️ |
Daily Cloud Backup Suite |
✖️ |
✖️ |
ALPHA | BRAVO | |
---|---|---|
Security Assessment |
||
Computer Updates |
||
Standard Antivirus |
||
Advanced Endpoint Protection (SOC Monitored) w/ Threat Hunting |
✖️ |
|
Backup |
✖️ |
|
Spam Filtering |
✖️ |
|
Endpoint Web Filtering |
✖️ |
|
Content Filtering |
✖️ |
|
Secure Online Login Authentication |
✖️ |
|
File & Server Restores from Backup |
✖️ |
|
E-mail Encryption |
✖️ |
|
Secure Desktop Login Authentication |
✖️ |
|
Security Events Monitoring & Review |
✖️ |
|
Privileged Access Management |
✖️ |
|
User Training & Test Phishing |
✖️ |
|
Security Password Management Software |
✖️ |
ALPHA | BRAVO | |
---|---|---|
Office 365 Support & License Management |
✖️ |
|
Software Installation & Upgrades |
✖️ |
|
Adding/Removing Users, Mailboxes |
✖️ |
|
White & Blacklisting in Spam Filter |
✖️ |
|
Fixing Computer, Server & Network Issues |
✖️ |
|
Ordering and Replacing Warranty Parts |
✖️ |
ALPHA | BRAVO | |
---|---|---|
Firewall Management & Updates |
✖️ |
|
Dark Web Monitoring |
✖️ |
|
Network Monitoring |
✖️ |
|
Email Archiving |
✖️ |
|
Cyber Liability Insurance |
Required |
Required |
Get unlimited IT managed services, support and cybersecurity.
Our team of expert IT professionals will work with you to create a tailored plan that meets the specific needs of your business.