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3 Reasons the Co-Managed IT Model Might Be the Perfect Fit

Focusing on investing in IT can provide a better outcome in the long run, as it helps in avoiding issues and maintaining high performance. So it is always recommended to opt for quality service rather than compromising on the budget.

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A predictable IT agreement
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Managed IT Services, IT Help Desk, Cybersecurity, Security Awareness Training, Remote and On-Site Support

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ONGOING SUPPORT

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Technology Consulting Services

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Remote Support
Mon - Fri 8:00am - 5:00pm

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Onsite Support
Mon - Fri 8:00am - 5:00pm

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After-Hours Support

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Emergency
Initial Remote Response Time

30 minutes or less

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Emergency
Onsite Response Time

Same Calendar Day

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PROACTIVE ACCOUNT MANAGEMENT

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Weekly Tech Tips

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Technology Business Reviews

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Monthly Executive Summary Report

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Documentation Portal

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Ticketing Portal

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Client Relationship Manager

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Quarterly Security Assessments

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PROACTIVE MONITORING & MAINTENANCE

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24/7/365 Proactive Monitoring & Alerting Desktops

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24/7/365 Proactive Monitoring & Alerting Servers

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Security Updates & Patch Management

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Scheduled Preventative Maintenance

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Automatic Escalation & Resolution of Alerts

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BACKUP DATA SERVICES

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Daily Monitoring of Data Backup

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Desktop Daily File Level Off-Site Backup (Cloud)

Includes 500 GB (then $50/TB/month)

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Server Daily Bare Metal Level Off-Site Backup (Cloud)

Includes 500 GB (then $50/TB/month)

Includes 500 GB (then $50/TB/month)

Disaster Recovery Solution (Server)

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Daily Cloud Backup Suite

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CYBERSECURITY SERVICES

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Security Assessment

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Computer Updates

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Standard Antivirus

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Advanced Endpoint Protection (SOC Monitored) w/ Threat Hunting

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Backup

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Spam Filtering

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Endpoint Web Filtering

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Content Filtering

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Secure Online Login Authentication

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File & Server Restores from Backup

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E-mail Encryption

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Secure Desktop Login Authentication

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Security Events Monitoring & Review

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Privileged Access Management

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User Training & Test Phishing

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Security Password Management Software

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TECHNICAL SERVICES

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Office 365 Support & License Management
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Software Installation & Upgrades

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Adding/Removing Users, Mailboxes

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White & Blacklisting in Spam Filter

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Fixing Computer, Server & Network Issues

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Ordering and Replacing Warranty Parts
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SITE SERVICES

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Firewall Management & Updates

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Dark Web Monitoring

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Network Monitoring

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Email Archiving

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Cyber Liability Insurance
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