A predictable IT agreement
makes budgeting simple.
Managed IT Services, IT Help Desk, Cybersecurity, Security Awareness Training, Remote and On-Site Support
Managed Services Plans
Contact us for questions about pricing.
Included
Not Included ✖️
| ALPHA | BRAVO | |
|---|---|---|
Technology Consulting Services |
|
✖️ |
Remote Support |
|
✖️ |
Onsite Support |
|
✖️ |
After-Hours Support |
|
✖️ |
Emergency |
30 minutes or less |
As Available |
Emergency |
Same Calendar Day |
As Available |
| ALPHA | BRAVO | |
|---|---|---|
Weekly Tech Tips |
|
|
Technology Business Reviews |
|
|
Monthly Executive Summary Report |
|
|
Documentation Portal |
|
|
Ticketing Portal |
|
|
Client Relationship Manager |
✖️ |
|
Quarterly Security Assessments |
✖️ |
| ALPHA | BRAVO | |
|---|---|---|
24/7/365 Proactive Monitoring & Alerting Desktops |
|
|
24/7/365 Proactive Monitoring & Alerting Servers |
|
|
Security Updates & Patch Management |
|
|
Scheduled Preventative Maintenance |
|
✖️ |
Automatic Escalation & Resolution of Alerts |
|
✖️ |
| ALPHA | BRAVO | |
|---|---|---|
Daily Monitoring of Data Backup |
|
|
Desktop Daily File Level Off-Site Backup (Cloud) |
Includes 500 GB (then $50/TB/month) |
Includes 500 GB (then $50/TB/month) |
Server Daily Bare Metal Level Off-Site Backup (Cloud) |
Includes 500 GB (then $50/TB/month) |
Includes 500 GB (then $50/TB/month) |
Disaster Recovery Solution (Server) |
✖️ |
✖️ |
Daily Cloud Backup Suite |
✖️ |
✖️ |
| ALPHA | BRAVO | |
|---|---|---|
Security Assessment |
|
|
Computer Updates |
|
|
Standard Antivirus |
|
|
Advanced Endpoint Protection (SOC Monitored) w/ Threat Hunting |
|
✖️ |
Backup |
|
✖️ |
Spam Filtering |
|
✖️ |
Endpoint Web Filtering |
|
✖️ |
Content Filtering |
|
✖️ |
Secure Online Login Authentication |
|
✖️ |
File & Server Restores from Backup |
|
✖️ |
E-mail Encryption |
|
✖️ |
Secure Desktop Login Authentication |
|
✖️ |
Security Events Monitoring & Review |
|
✖️ |
Privileged Access Management |
|
✖️ |
User Training & Test Phishing |
|
✖️ |
Security Password Management Software |
|
✖️ |
| ALPHA | BRAVO | |
|---|---|---|
Office 365 Support & License Management |
|
✖️ |
Software Installation & Upgrades |
|
✖️ |
Adding/Removing Users, Mailboxes |
|
✖️ |
White & Blacklisting in Spam Filter |
|
✖️ |
Fixing Computer, Server & Network Issues |
|
✖️ |
Ordering and Replacing Warranty Parts |
|
✖️ |
| ALPHA | BRAVO | |
|---|---|---|
Firewall Management & Updates |
|
✖️ |
Dark Web Monitoring |
|
✖️ |
Network Monitoring |
|
✖️ |
Email Archiving |
|
✖️ |
Cyber Liability Insurance |
Required |
Required |
Get unlimited IT managed services, support and cybersecurity.
Our team of expert IT professionals will work with you to create a tailored plan that meets the specific needs of your business.







